Entersoft uses the new internet based platform Microsoft^® .NET for the development of a complete series of products for any kind of business. The company has developed 3 main software products on which it constantly builds up.

Features: 

1. Use of .NET Remoting allows the use of ADSL, ISDN, PSTN, GPRS, etc. without any intermediate technologies for fast remote access.
   
2. Multi – Company organization in a Uniform Database, Automated Administration of Inter-corporate transactions and direct Provision of Unified Outcomes with the use of the Cross Company Analytics subsystem.
   
3. Sites Management per company and automatic MIS analysis per Site.
   
4. Multiple Business Dimensions Management that provide the possibility of “partitioning” the company into many different departments, in order to obtain constantly all the data per department (i.e. we sell to different distribution channels à wholesale, retail, department stores, discount stores) or Activities (i.e. we produce or trade different products, or we have certain co operations with agents) or Projects or Profit Centers, etc.
   
5. Monitoring of Persons’ Roles in a uniform way (i.e. a company who serves both as a client and a supplier to the same business or to other businesses) and unified reporting per person, per role and per company.
   
6. Support for International Accounting Standards (IAS) simultaneously with any National Accounting Standards.
   
7. Unique CRM capabilitiesintegrated to the ERP functionality. .
   
8. Project Management module comprising all the necessary structure of subprojects – operations – sub operations and actions, in a simultaneous use with the actual financial data of the company which can also be viewed per PROJECT.
   
9. Embedded Workflow System, which unifies and automates the flow of business documents and integrates with the ERP policies for managing stock, controlling credit etc. It provides the ability to define your own procedural model in each one of your companies. Its startup database provides ready-made scenarios as best business practices to minimize implementation time.
   
10. Embedded Management Information System (MIS) with which you gain on time and credible Information in order for you to respond directly to your market needs.
    
11. Shadowing technology provides the ability to simultaneously have Product and Customer Customization Settings and preserves all customization from version upgrades.
    
12. Internet Live Update & Automatic Upgrade BS is upgraded through the Internet (LiveUpdate) without any intervention or complex upgrade projects, and without further installation costs, thus reducing significantly Total Cost of OwnerShip (TCO).
    

Features:

1. The homogeneous presentation of a company’s data in a uniform system (Sales, Warehouse Management, Distribution, Service, Accounting, etc.).
   
2. The rich functionality and the embedded best business practices, as a result of the experience deriving from the implementation of ERP projects in larger companies.
   
3. The most comprehensive set of MIS reporting.
   
4. The automated data migration based on XML standards from any other packaged commercial and financial management software.
   
5. The low product and implementation cost.
   
6. The usability of the software.
   
7. The integrated Project Management, Customer Relations Management (CRM), and Documents Management subsystems which provide full coverage for the functions of a company.
   
8. The Internet Live Update, for quick and easy upgrade of the software.
9. Internet remote support through the use of an embedded tool and a hosted support site.

Specifically, it embeds three main modules:

• Entersoft CRM Sales: is designed to help your sales professionals to manage their work and grow revenues more efficiently. It offers a real time thorough knowledge of existing or potential customers and dealers, total visibility of the sales pipeline and sales opportunities. It also offers the convenient tools to develop accurate sales forecasts and count results and their referring costs, to reduce the sales cycle, to respond to customer needs quickly and intelligently, to transform customer quotes to proposals promptly, and helps in sharing information across sales team and in making most of future sales opportunities.
  
• Entersoft CRM Marketing:: is an invaluable tool that helps your marketing professionals to design, plan and achieve successful marketing campaigns and customer surveys. Furthermore, it enables marketing professionals to use cross-selling and up-selling methods so as to improve sales effectiveness and enrich the customer base. As a result, Entersoft CRM gives your employees all the tools needed to pursue goals consistent with your company’s strategic objectives.
  
• Entersoft CRM Customer Care and Service: constitutes the integrated system that increases your customers’ satisfaction. It helps your service representatives to manage all customers’ requests more efficiently and deliver superior quality of customer services, at the time needed. It covers the full range of customer services, such as in bounded calls – Help Desk, In House and On Site services, complaint management, Service Level Agreements (SLAs), Knowledge Base management.